Don’t just listen, but engage with your customers

As product managers, we are the conduits through which ideas flow, evolve, and ultimately materialise into tangible solutions. A key way to generate ideas is to connect to our customers and hear them talk freely about their problems. Customer conversations, unfiltered and unrestrained, can be a goldmine for product managers. When customers discuss their pain …

Decision Making in Enterprise Product Management: 3 Common Challenges

Product Management for the Enterprise comes with its fair share of challenges, especially when it comes to decision making. Here are three common hurdles I’ve been thinking about recently, with some solutions. Balancing diverse stakeholder needs Enterprise products often have a wide range of stakeholders. Internally, Sales and Marketing teams, engineers, support / CX, the …

A Product Manager’s Guide to doing 1:1 Meetings with Engineers

A healthy relationship between Product people and engineers is critical to building successful products. But take a look at any Product community—from r/ProductManagement to any Product conference—and you’ll see that this is still one of the most requested, debated, asked-about topics. This tells us it’s a problem for a lot of Product people. What I, …

Product management tools at WordCamp London 2019

WordCamp London is an event I feel very attached to. It’s my local WordPress conference. It gave me one of my first public speaking opportunities back in 2015. If you have been to a WordCamp London in the past, you might have seen me running around with big boxes, or behind the registration desk. Last …

Mind the Product 2017, London. See you there?

On the 8th of September I’ll have the pleasure to attend the Mind the Product conference at Barbican Hall, London. Mind the Product is an event dedicated to product management, bringing together product people from all over the world to explore the intersection of design, technology and business. The schedule looks amazing—Jake Knapp, lead author …

See you at WordCamp Brighton?

Yep, another WordCamp in South England where I’m speaking. ? In my talk at WordCamp Brighton I’ll explain who a product person is and how I apply my product person identity to everything I do. It’s pretty much the same talk I’ve done at WordCamp Torino, but this time it’s going to be in English …

The product mindset at WordCamp Torino 2017

I’m super excited to announce that I’ll be speaking at the next WordCamp Torino! I’m speaking (in Italian) about my mindset as a product person. In a nutshell, I’ll share with attendees how I apply my identity as a product person to everything I do. Saturday 8 April 2017, in the beautiful Toolbox Coworking, starting at …