As product managers, we are the conduits through which ideas flow, evolve, and ultimately materialise into tangible solutions. A key way to generate ideas is to connect to our customers and hear them talk freely about their problems. Customer conversations, unfiltered and unrestrained, can be a goldmine for product managers. When customers discuss their pain …
Continue reading “Don’t just listen, but engage with your customers”
Product Management for the Enterprise comes with its fair share of challenges, especially when it comes to decision making. Here are three common hurdles I’ve been thinking about recently, with some solutions. Balancing diverse stakeholder needs Enterprise products often have a wide range of stakeholders. Internally, Sales and Marketing teams, engineers, support / CX, the …
Continue reading “Decision Making in Enterprise Product Management: 3 Common Challenges”
A healthy relationship between Product people and engineers is critical to building successful products. But take a look at any Product community—from r/ProductManagement to any Product conference—and you’ll see that this is still one of the most requested, debated, asked-about topics. This tells us it’s a problem for a lot of Product people. What I, …
Continue reading “A Product Manager’s Guide to doing 1:1 Meetings with Engineers”
WordCamp London is an event I feel very attached to. It’s my local WordPress conference. It gave me one of my first public speaking opportunities back in 2015. If you have been to a WordCamp London in the past, you might have seen me running around with big boxes, or behind the registration desk. Last …
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My Fitbit Charge 2’s sporty strap was fairly worn out, so instead of spending £8 on a strap for an old model, I decided to upgrade to the Fitbit Charge 3. Then I thought “hang on.” The new Apple Watch was released not long ago, and as a product it seems to have reach the …
Evergreen topic when it comes to work, communication, and productivity. My setup is pretty standard, and perhaps won’t apply to many people, but I thought it could be still a good one to share. I use an email client As I manage eight email addresses I really can’t jump from Gmail to Gmail, and importing …
You know one thing that really makes me feel good? Supporting content creators. We all consume some form of free content online—articles, podcasts, newsletters, but even songs, short movies, etc. Sometimes they’re teasers to sell you a complete package, a product, or a subscription, but in so many instances they’re more like side projects whose …
Over the last few months I’ve been talking about writing quite often. One of the main takeaways I normally convey is this: you should (almost) never start from a blank page. Always, always have a clear structure first. Templates usually help, and I have several of those for all the kinds of write-ups I regularly …
On the 8th of September I’ll have the pleasure to attend the Mind the Product conference at Barbican Hall, London. Mind the Product is an event dedicated to product management, bringing together product people from all over the world to explore the intersection of design, technology and business. The schedule looks amazing—Jake Knapp, lead author …
Continue reading “Mind the Product 2017, London. See you there?”
More like a note to self than a real Keynote protip, because for some reason I never seem to remember this little trick when I need it. If you need to resize multiple objects in keynote, select them, then Arrange → Group. Once they’ve been grouped, you’ll be able to resize them with your mouse. …
